The Hamilton Fraser Group

The Property Redress Scheme is part of the Hamilton Fraser Group.

The Hamilton Fraser Group offers support and guidance to landlords, letting agents and tenants at every stage of their rental lifecycle and has grown in response to the ever-changing needs of the sector.

Since the launch of Total Landlord Insurance in 1996, The Hamilton Fraser Group has been seen as an innovator in the private rented sector. the Group has been pivotal in helping their customers by offering a lifetime partnership through its wide range of property solutions.

Offering everything from tenancy deposit protection, both traditional and replacement (mydeposits and Ome), bespoke landlord insurance (Total Landlord Insurance), letting agent and landlord redress (Property Redress Scheme), client money protection (Client Money Protect), landlord legal services (Landlord Action), and a letting agent helpline (HF Assist). The Hamilton Fraser Group has not only responded to the ever-changing sector but has been involved in shaping it.

Learn more about The Hamilton Fraser Group, their extensive history, and that of the private rented sector.

Pre-tenancy

Client Money Protect – Professional Indemnity Insurance

Before you start talking to customers, professional indemnity insurance is essential. Designed for estate and letting agents to meet their business needs, CMP Professional Indemnity Insurance provides the highest level of protection whilst maintaining extremely competitive prices.

Find out more about professional indemnity insurance.

TenantVERIFY – Tenant referencing

Prior to assisting tenants in viewing a property it is important to do a background check to ensure they are financially viable and likely to be good tenants. TenantVERIFY has been providing credit reports and associated services to letting agents for more than 20 years. It’s the go-to source of quality, basic and comprehensive checks for both residential and commercial tenants.

Learn more about tenant referencing.

Deposit protection

mydeposits – Deposit protection

Ome is the deposit replacement option that is run by deposit experts. Ome’s Deposit Replacement Membership offers choice to tenants by decreasing the upfront cost of moving to a new property whilst providing landlords with the same five-week protection as a traditional deposit.

Read more on mydeposits.

Ome – Deposit replacement

Ome is the deposit replacement option that is run by deposit experts. Ome’s Deposit Replacement Membership offers choice to tenants by decreasing the upfront cost of moving to a new property whilst providing landlords with the same five-week protection as a traditional deposit.

Learn more about deposit replacement and the benefits.

During tenancy

HF Assist – Letting agent helpline

An easy-to-use helpline offering practical guidance and information to letting agents and property managers throughout the duration o fa tenancy. A team of specialist advisors are also on hand to help with other issues including legal disputes, HR and tax.

Find out more.

End of tenancy

Landlord Action – Landlord legal services

One of the UK’s best known housing law and eviction specialists dealing with housing law matters in England and Wales, authorised and regulated by the Solicitors Regulation Authority. Landlord Action provide a one-stop shop to meet all of a landlord’s legal property requirements, alongside an efficient, competitive fixed fee eviction service. They have a team of experienced solicitors and legal advisers that specialise purely in landlord and tenant law, assisting you with problem tenants, squatters, rental debts and legal documents in England and Wales.

Read more on the legal services Landlord Action provide
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The PRS tenancy mediation service – Mediation

The Property Redress Scheme tenancy mediation service is here to help landlords and agents agree a solution to a dispute with their tenant on tenancy related issues. This saves the time, trouble and cost of going to court. Mediation is where an impartial person helps to agree a solution that works for all parties.

Learn more about tenancy mediation.

Ongoing education and information

LandlordZONE – Online news website

The UK’s largest online property news website, providing landlords and agents with the latest breaking property news, guidance, legal information, and insight from the rental property industry since 1999.Subscribe for free to receive regular email newsletters to help stay up to date with the ever-changing landscape of the private rented sector.